Shipping & Returns Policy

At Parisbelle, we strive to provide a seamless and satisfying shopping experience. Please review our shipping and return policies to understand how we process and handle your orders.

Shipping Policy

1. Shipping Locations

We offer UAE shipping and international delivery to selected countries. If your location is not listed during checkout, please contact our customer support team for assistance.

2. Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or holidays will be processed the next working day.
  • You will receive a confirmation email once your order is shipped, along with tracking details.

3. Estimated Delivery Time

  • UAE: 2–3 business days
  • International: 4–5 business days (subject to customs clearance)
    Note: Delivery times are approximate and may vary due to weather, logistics, or regulatory delays.

4. Shipping Charges

  • Shipping costs are calculated at checkout based on your location and order weight.
  • Free shipping may be available on qualifying orders during promotional periods.

5. Customs & Duties (International Orders)

For international orders, customers are responsible for any customs fees, duties, or taxes levied by their country.

Return & Exchange Policy

We want you to love your Paris Belle experience. If you’re not completely satisfied, please review the return guidelines below:

1. Eligibility

Returns or exchanges are accepted only if:

  • The product is unused, sealed, and in original packaging.
  • The return request is made within 7 days of receiving the product.
  • You provide proof of purchase (order number or invoice).

2. Non-Returnable Items

  • Used or opened products
  • Fragrance testers or promotional items
  • Items purchased on clearance or during final-sale promotions

3. Return Process

To initiate a return:

  1. Email us at support@parisbelle.co with your order number and reason for return.
  2. Our team will review and approve eligible requests.
  3. Ship the item back to the address provided in our confirmation email.
  4. Once received and inspected, a refund or exchange will be processed within 5–7 business days.

4. Return Shipping

  • Return shipping costs are the responsibility of the customer unless the item received is damaged or incorrect.
  • We recommend using a trackable shipping method as we are not responsible for lost return packages.

Damaged or Incorrect Products

If you receive a damaged or wrong product, notify us within 48 hours of delivery. Please email clear photos of the item and packaging to support@parisbelle.co, and we’ll arrange a replacement or refund at no extra cost.

Refund Method

Refunds are issued to the original method of payment (credit card, debit card, or payment wallet) and may take 5–10 business days to reflect, depending on your bank or provider.

Need Help?

For any shipping or return-related queries, feel free to contact us:

Email: support@parisbelle.co
Website: www.parisbelle.co